The trial day helps us get to know your dog and understand their needs and if they truly enjoy being in our group environment. After the trial, we will email you an assessment about your dog’s day within 2 business days. This will give you a better understanding about how your dog’s day went and whether or not they are approved for daycare along with recommendations for training, equipment and frequency of visits. We may refer you to a better suited service if we don’t think it will be a good fit. 

For new visitors and those that are a little fearful, we use pheromones and calming music created just for mutts to help them relax and get accustomed to the environment.

Not all dogs are right for all environments! Some may be better suited for one-on-one walks while others may benefit from hiking activities. We pride ourselves on making  carefully thought-through professional decisions in order to be able to refer you to our dog walking services OR our science-based colleagues who may offer something more tailored. We will remain transparent at all times in this regard, and place your pet’s welfare as top priority as part of our ethical mandate.

Please bring a properly fitted harness, a standard 6 foot leash, any meals your dog may need to eat during the day, something to chew on for example a bully stick or a dental chew, and treats if your dog has a food allergy.

810A 20th st, West End New Westminster

We welcome a max of 16-18 dogs each day and preset days are highly recommended! Please book a minimum of 24 hrs in advance for daycare. For better chances of a space we recommend creating a set schedule and sticking to it for priority placement.

Monday to Friday: 7am to 7pm
*Drop-off is from 7am to 10am*
*Pick-up is between 3pm to 7pm*

Weekends and Holidays: CLOSED

Please Note: There are additional charges of $10/15 min plus GST extra if you need to drop off or pick up before and after hours of operations listed above,  + $1/min thereafter payable at pick-up or billable monthly.

20 days: $575 plus GST: expires in 90 days 
10 days: $325 plus GST:  expires in 60 days
5 days: $190 plus GST: expires in 60 days
Single day: $45 plus GST

TRIAL DAY $45 – FREE FOR DOGS UNDER 6 MONTHS, AND ALL TRAINING CLIENTS (ELIGIBLE CANDIDATES).

After your trial day, you will receive an emailed daycare assessment within two business days of your dog’s trial day. It will explain whether they were accepted into group care with us, how to schedule, and any recommendations such as new harness requirements or training suggestions. If your dog is not a fit for group care, it will be noted with our recommendations for alternative pet care services, including our dog walking services if we are able to accommodate.

Less than 24 hours notice of cancellation will result in one full day taken off of your package or your drop in purchase will be forfeited.

You may be given the opportunity to purchase your missed day back for $10 if requested no later than 3 calendar days of your missed scheduled visit.

All dogs over the age of 12 months must be spayed or neutered prior to joining or continuing group care. If you wish to wait longer for your dog to become altered you may be asked to leave until that time, of which upon return are required to start fresh with a new trial day. Unaltered dogs can cause a behaviour shift in the group, if we feel your dogs hormones are disrupting the group dynamics they may be asked to leave prior to them turning 12 months old (as early as 6 months old) until they are altered and ready to return to group care. We also look for other disruptive behaviours like excessive marking, excessive mounting, and any type of agressive tendencies.

We are unable to accept vasectomies or ovary-sparing surgeries in our group care environment.

We have a ZERO tolerance policy for tools such as (but not limited to) prong collars, shock collars, “e-collars”, choke chains, correcting/punishing your dog etc. If it inflicts fear, pain or intimidation it’s not welcome (the equipment nor the philosophy behind the equipment).

If you insist on using these tools or methods, then we are not going to be a good match as we are a positive, science-based training and daycare business. There are many of other companies that service the area, we encourage you to do some research to find one that may be a better fit 

Want to learn more about the wonderful world of Positive, Science-Based Dog Training and how we implement that philosophy into ALL of our services (not just dog training)? visit this link and let’s get you started. We all have to start somewhere!